FAQ

How does reverse osmosis (RO) work?

Reverse osmosis (RO) is a water purification process that uses a semipermeable membrane to remove toxins, chemicals, and impurities from water. RO works by forcing water molecules through a membrane that is .001 microns, which blocks contaminants, leaving clean water on the other side while sending the contaminants away. To put this into perspective, household dust measures at 40 microns, which equates to 40,000x (times) BIGGER than what the membrane allows. 

It’s commonly used in water filtration systems, desalination plants, and industries that require high-purity water.

How can I be sure the water is safe?

With the systems at PureFlow H2O, we have built-in TDS meters that constantly test and measure your water quality. It’s also crucial to replace filters and membranes regularly. Talk to one of our professionals for the details.

Do you offer warranties?

PureFlow H2O will be in contact with you every year to help with the maintenance and service that your equipment needs to ensure longevity. In addition, most of our equipment has a 10 year warranty.

What kind of maintenance is required with your equipment?

  • Add salt to the brine tank as needed
  • Annual service to replace filters and UV light bulb (if applicable) 
  • Replace RO membrane(s) every 2-10 years (this depends on which RO system you choose, the prefiltration before the RO system, the consistency of maintenance, and how contaminated your water is)

What’s the difference between RO water and bottled water?

  • Most companies that offer bottled water only FILTER the water, but they don’t PURIFY it. There is a big difference...read below.
  • Some bottled water has gone through a Reverse Osmosis system. Then they package it into the plastic bottles. They charge a decent amount for the plastic bottle container, which has its own issues…but we won’t go down that rabbit hole just yet (cough, cough, microplastics PBA = PBS), and the convenience of being readily available. But if you think about it, is it more convenient to run to the store to buy a bottle of water or just turn your faucet on at your home and fill up your own bottle of choice?

What’s the difference between Filtration and Purification?

  • Filtration is the process of using filters, which pull out “some” but not all toxins from water. Purification utilizes systems that purify the water by pulling out virtually all toxins.
  • We believe having both filtration and purification systems is the best of both worlds because they complement each other. Filters enhance the lifespan of purification systems.

What are the benefits of RO systems?

  • When you remove the toxins and chemicals from your water, your body doesn’t have to utilize resources to fight those toxins and now has more resources to perform its proper functions. 
  • Get your water tested to find out what toxins and chemicals are currently found in your water, read how those impact your overall health, then realize that we offer solutions to the problem.

Can toxins be absorbed through our skin?

  • YES, yes, and yes! We wish people understood this HUGE oversight. Our skin is very absorbent. Why do you think big companies create a patch for everything these days? Industries realized this oversight and have capitalized on it. If you want to quit smoking, put on a patch. If you want to lose weight, put on a patch. If you need a caffeine jolt, put on a patch. So what are you absorbing in a shower, bath, or hot-tub?
  • Our bodies have a self-defense mechanism called stomach acid, which neutralizes most things we eat and/or drink. But when we shower or take a bath with unfiltered or unpurified water, we bypass that defense mechanism and absorb those toxins. 
  • **DID YOU KNOW…We absorb more toxins in a 10 minute shower than drinking the same water for a month!!

Are Purification systems expensive?

Refer to the benefits question above. Then ask yourself, “Is my health and the health of my family worth investing in?” We offer everything from A-Z, but we can accommodate A-G. We love to educate first, then you tell us what you feel is the best option for you and your family.